Understanding the needs and wants of Community Healthcare Workers
Aug 1, 2014
mHealth, Peer Learning, Software, Telecommunications, Tools, Training
This work builds on the recently published End Consumer Primary Research and aims to inform health and mobile stakeholders about the users of mHealth services in the public sector. The GSMA expects this market knowledge to lead to product design that is more aligned to the needs of users (consumers and health workers), greater adoption and achievement of economies of scale and sustainability, and robust partnershipsbetween public and private sector stakeholders that ultimately reduce the widespread fragmentation of mHealth services in South Africa.